You may recall a while back I wrote about some of the exciting first experiences I had when I started my job over a year ago – first time hearing the bird cannon, first time walking out on the ramp, etc. Well it has taken some time but I finally have another collection of firsts to share.
Single Runway Operations
At the beginning of April the airport closed the north runway for resurfacing. This is an involved process that is going to take a good six months to complete. During that time we are a one-runway airport. The closure was timed to coincide with the end of winter and the arrival of spring. So guess what happened the day after the runway closed? You guessed it – we got snow! Snow ops with a single runway can be something of a challenge. Normally we’d land planes on one runway while the other was being plowed and then switch. Obviously that isn’t an option when there is only one runway. Fortunately the snow was light and the only real issue was moving everyone through the deicing pads.
Single Runway Operations… and a Bird Strike
When you only have one runway to work with, even routine things become more of a challenge. Obviously you can’t do maintenance on or mow around an active runway, so all that has to be done in the middle of the night when there aren’t any scheduled landings. The operations department did quite a bit of planning to try to prepare for as many potential problems as possible, including what to do if the remaining runway ever has to be closed. The hope, of course, was that the plans wouldn’t be needed. And those hopes were dashed in the second week when a bird strike forced the runway to be closed for 20 minutes to allow crews to clean up debris. During that time at least four flights had to divert to alternate airports. In a truly extreme situation, however, the airport could land airplanes at the cargo airport instead. It is only a few minutes away and more than big enough to handle the traffic.
First Aborted Take-Off
I have seen quite a few missed approaches in the last 17 months, but it wasn’t until just a couple weeks ago that I got to witness my first aborted take-off. The airplane involved was a small business jet. It came from a hangar located on the northwest side of the airfield, which is about as far away from the south runway as it is possible to be. I was actually checking out the construction on the north runway when I first spotted the airplane taxing along the length of the airfield and I continued to watch as it made the journey all the way to 28L. I remember thinking what a hassle it must be for them to have to taxi such a long distance. At last they were cleared for take-off. I watched them line up, heard the engines spooling up, saw the plane start to go and then… nothing. Instead of accelerating they throttled back. It was incredibly un-dramatic. Of course then they had to taxi all the way back to their hangar again. Ouch!
A Soldier Comes Home
One afternoon in late March my coworker called out that there was a hearse parked on the ramp next to one of the gates. I got up to look and saw that not only was there a hearse, but also a number of soldiers in dress uniform. This could mean only one thing – a fallen service member was coming home. As we waited for the plane carrying the casket to arrive, I saw the ground crews form a line next to the hearse where they waited in silence. In the meantime, pretty much everyone in my department had gathered as well. We stood in a line along the glass hallway looking out at the ramp. Everyone got very quiet when the American MD-88 pulled up. 
The pilots and a military representative disembarked the plane and stood together by the ground crews. Then the airplane’s cargo hold was opened and the casket was handed out. During this time, no one got off the plane, none of the ground crew moved and neither did anyone in the hallway. We all stood in silence, watching as the honor guard lifted the casket and placed it into the hearse. I have never, ever heard my department so quiet. Not a single one of us moved a muscle until the hearse pulled away. It was an incredibly somber and powerful thing to witness. Even though none of us had any idea who the soldier was, quite of number of us were in tears. I was proud to see how many people stopped what they were doing and took the time to honor a fallen hero.
First visit to the Communications Center
My first visit to the Communications Center happened totally by chance. I had to deliver some papers to one of the admins in the Public Safety department and I brought along my new coworker who hadn’t been to that department before. The admin gave us a quick tour of the offices, the police lockers, the interrogation room and the holding areas. Then she asked if we would like to see the Comm Center. Would I? Are you kidding me?!?! In my mind I had always envisioned a room filled with monitors that were constantly flickering as they switched from camera to camera… and I was not disappointed because that is exactly what it looked like.

One of the airport K-9s
As you know, airports have TONS of cameras everywhere. The Comm Center monitors the cameras for all three of our airports. We recently installed digital cameras at the passenger airport and let me tell you – they are crystal clear. I asked one of the technicians on duty how well they could zoom in. She proceeded to show me by zooming in on a table in the food court. I could see pretty much every drop of moisture on the table and read the words on a discarded food wrapper. Wow!
While we were checking out the monitors I noticed a buzzer kept going off periodically. The tech explained that every time someone attempts to open a secure door without scanning their credentials, it sets off the buzzer. The techs then have to check out the situation and follow up if necessary. The Comm Center fields most of the incoming calls to the airport’s general number so they get stuck answering questions about where to park, how to get to the airport and if flights are delayed. They also field calls from the various emergency phones installed around the airport, as well as handle emergency communications during a crisis. The most common call they get on the emergency phones? People calling from the parking lot to ask when the next shuttle will be there to pick them up. Doh!

This mouse’s last flight
My First Flight
I’ve been thinking a lot lately about my first flight, which I wrote about in my last post. It was quite an eye-opening experience for me in many ways. It occurred to me that there really aren’t that many people in this world who can say they have flown a plane. For example, neither of my parents have done it, nor any of my grandparents, nor my aunts, uncles, or cousins, or even my brother. I guess that makes me the first one in my family to give it a try. I haven’t scheduled that second lesson yet… but I find myself thinking about it.
In the meantime, I’m looking forward to the next round of firsts, which should include the return of an airline that hasn’t flown out of my airport in a couple of years, two new K-9s and potentially (hopefully!) a visit to check out some simulators. Stay tuned!



Apparently he doesn’t listen to the
At this point I piped up, “Before I drove here this morning I reviewed the airport map, the sectional chart and checked the weather. Winds are out of the south at 4 knots. I presume we’ll be using runway 28 today. Can you tell me how the Class C airspace around the pax airport will affect our flight?” I think he might have been just a little relieved to discover that although I’m rather silly, I’m actually not completely clueless. He confirmed that we would, in fact, be using 28 and that we would stay in the proper altitudes to work around the Class C airspace.
It was at this point Greg said, “OK, we’re ready for take off. Are you ready to fly the plane?” Um… what? Wait – remember that whole “I’m not flying this plane” thing? Yeah, I wasn’t kidding! I was just about to remind him of this but the next thing I knew we were accelerating down the runway and then we lifted up and I saw the ground gracefully fall away beneath us and at that point I pretty much forgot everything else. Oh. My. God. We’re FLYING!!!
If my instructor had any flaws it would have to be that he was really good at ignoring my protests. No matter how many times I told him I was NOT going to fly his plane, he somehow got me to make some gentle turns as well as climb and descend. We flew east and then turned south to fly over my neighborhood. I was surprised to find it didn’t take too long for me to recognize where we were. We circled around and I was clearly able to see my house, my yard, the neighbors’ houses… Hey! I didn’t realize those guys had such a big swimming pool!
Visibility was amazing. I looked out and could see not only the pax airport, where I spend so much of my time, but also the cargo airport and the GA airport – and at least one other airport as well. The sight of all those airports was actually rather comforting. It was nice to know there were so many places to land if we needed them.
We taxied to the ramp, parked the plane and we both climbed out. My first thought upon putting my feet on the ground was… wait a minute… did I just fly an airplane??? Oh holy cow I DID!!!! I just flew a freaking airplane!!!! I looked around thinking for sure the FAA or the NTSB would he there to haul me away, but nope.
Still trying to wrap my mind around everything that happened, I gave Greg a very sincere thank you. Not only was he good teacher with the patience of a saint, but he managed to get me to fly his plane despite my adamant assertions that it wasn’t going to happen.











In your opinion, what qualities make for a good airport?
Airport you’ve been to with the best coffee? food? Other amenities? Best coffee is tough. I am going to exclude Starbucks and Dunkin Donuts at any airports, since they are so universal. I do not remember the name of the restaurant, but it was in Zurich, and it was the best tasting cup of coffee I have ever had at an airport. So it’s Zurich airport for coffee. Food is a toss-up tie between Legal Seafoods in Boston (Logan BOS Term C), and here in my new hometown with Pappadeaux’s seafood in Houston (Bush IAH Term E).
Easiest airport to navigate and why? Domestically, I think SFO has done a great job since they remodeled back in the 90’s. Orlando’s MCO is also really easy to get around in, and the short train ride is actually a nice feature. At both airports there is a good amount of walking, but they have gone to lengths to add in some entertaining features (Yes, I mean the stores in Orlando) and good signage. The ever changing ‘museum’ exhibits in SFO on the walk between security and the gates are actually fun, I often bypass the moving walkway so I can wander through.
Is there anything airports can do to better assist travelers? It sounds silly, and obvious, but SIGNS. In some cases there are too many, too distracting, too much to read. In other airports there are too few, or they are too small, and you easily can head away from a gate in the wrong direction. If I could design an airport, as you walk out of every gate there would be a BIG RED ARROW pointing either left or right so you know which way to the exit and/or baggage claim.
It’s
Phoebe Omlie was born in Iowa in 1902 and fell in love with aviation as a teen when she saw a fly-over to commemorate a visit from President Woodrow Wilson. She went on to get her pilot’s license and performed as a stunt pilot and wing walker. All of that is really awesome but then she did something which, in my opinion, makes her even more awesome still – in 1927 she became the first female to earn an airplane mechanic’s license!
Ms. Todd was born in 1865 in Washington DC. As a girl she showed an affinity for mechanics and invention – interests she later attributed to her grandfather’s influence. In 1906 she designed a biplane based on the wings of an albatross, which she had been able to study at the natural history museum. She was eventually able to build the plane with funding from a benefactor and in 1910 it flew 20 feet. Are you kidding me with this? I can’t even build a decent paper airplane, let alone a functioning biplane. Ms. Todd ROCKS!
Last year for Women of Aviation Worldwide Week I rounded up a bunch of teenage girls and dragged them off to an aviation museum. I was a bit uncertain about how the trip would go since none of the girls had expressed any interest in airplanes or aviation. As it turned out, everyone had a really great time. Here are some things that I learned:
– Simulators are AWESOME.
On the count of three I want you to name an aviation job. Ready? One… Two… Three! OK, hands up all of you who came up with one of the following: pilot, flight attendant, gate/ramp agent, airplane mechanic, air traffic controller. How many of you are thinking to yourselves that you’d really like to work in aviation, but those jobs just aren’t a good fit for you? Well I have some good news. You don’t have to be a pilot or a flight attendant or an air traffic controller to work in aviation. Want proof? Read on!
My Journey
At the time I was working for a large Fortune 500 company and I although I liked my employer and didn’t mind my job, I really had no enthusiasm for the industry. I kept wishing I could work at something that actually interested me. Unsurprisingly, aviation kept coming to mind. At first I dismissed it – after all, I’m definitely NOT
The Search
It Takes All Kinds
Pavement Specialist – In case you haven’t noticed, airports have a LOT of pavement. Someone has to know the best way to maintain it, how and when to replace it, etc.
Airplane Watcher – Yes, you read that correctly! In the ops department at the passenger airport there is someone (or possibly several someones) who watch airplanes, sometimes live and sometimes on video. Large airports subscribe to tracking systems to monitor flights and eventually we probably will too. But for now, we use a more basic tracking system (think flightaware) and we like to confirm visually if we can. I am going to lobby to have that responsibility transferred to me ASAP! In the meantime, I console myself by remembering that those lucky airplane watchers almost certainly also have other, far less awesome tasks that they are also required to perform.
So, Do You Want To Work In Aviation?
Soon after I started this blog several people mentioned that it reminded them of how much they used to enjoy the airport… before they had to deal with it every day. After months/years of the “daily grind”, the airport lost its magic somehow. I remember being a bit dismayed. Lose its magic? Oh dear! Will that happen to me too? Well fear not intrepid readers – I’m happy to report that after over a year on the job I still love the airport as much as I did the day I first walked in the door!
I don’t care how much of a grind my job gets to be, I don’t see anything ever changing my love of airplanes. I’ve seen more planes take off, land and taxi by the window than I can possibly count and I still get just as excited every time. Airplanes are never boring to me. Besides, I never know what might fly in. F-18s, T-38s, KC-135s, and AirForce 2 have all “dropped by” while I’ve been there. Plus I’ve seen some really cool business jets. And you never know what chartered airplane might be sitting on the ramp. There is always something new and interesting to see.
Thought I might not like snowplows as much now that I’ve sat in one? Wrong!!! Sure, I sat in one, but not while it was snowing. Or on a runway. Or in a convoy. Or at night. I still love broom trucks too. And I still love deicing rigs. And ARFF equipment. And mobile conveyors. Basically, if it gets to go tooling around the airfield then I’m a fan. Well… OK, I’m not a fan of the honey wagons (aka lav trucks). Sorry, but I’ve gotta draw the line somewhere!
Be honest – when I didn’t mention the mobile stairs in that last paragraph you thought maybe, just maybe, I’d gotten over my thing for stairs trucks. Nope! They are still my favorite piece of ground equipment! About a year ago someone with a sick sense of humor parked a set of motorized stairs outside my office where I would have to see it day after day. Can you believe it is STILL parked there – nearly a year later? That’s cruel and unusual punishment! I found out recently that the airport conducts auctions periodically to sell off assets that are no longer needed. I asked if we ever sell stairs trucks and I got a blank stare in return. I had to explain what a stairs truck is. Again. Clearly, I still have work to do!


Tell us a little about your background as a pilot, how you got started, what you do now and where your travels typically take you.






Go ahead and admit it – you were just wondering what has been going on lately in the world of airports. Well today is your lucky day! Not only have I gathered up the latest airport news, but I also provide my (somewhat warped) take on it, free of charge! You’re welcome!




I have mentioned in previous posts that it’s common to see ARFF (Airplane Rescue and Fire Fighting) out on the airfield. In fact, there are days when it seems like ARFF is EVERYWHERE. And no, it isn’t because they are protecting the mobile stairs from me. (The airport police handle that.) Although I’ve seen ARFF providing medical assistance inside the terminal, I’d never seen them assisting an airplane in trouble until recently. And then it happened twice in 24 hours!
About a month ago I was enjoying my lunch break as I often do – plane spotting on top of the parking garage. I happened to see an airplane on approach to runway 28L. I looked down to fiddle with my camera when suddenly something didn’t sound right. I looked back up in time to see that the plane on approach had decided to abort and go around – right over my head!
Much to my disappointment, my airport is not on LiveATC, nor do I have a functioning scanner so I am not able to listen to communications with the tower. Otherwise I would have had a better idea about what was going on. I decided to hang around a bit and wait for the plane to come back in and land. By now I had lost sight of it, but I figured it would likely try again on 28L so I walked over to that side of the garage and I waited. And waited. And waited. I’ve been watching airplanes come and go long enough now that I have a pretty good idea of how long it should take to get back on final. This seemed to be taking quite a bit longer than usual.
Just as I was thinking I would have to give up because my lunch break was almost over, several ARFF vehicles came blasting out of their facility on the eastern edge of the airfield and took up positions along 28L. One fire truck was near the start of the runway, one was along taxiway C1 and another was along taxiway C3. Then there was an ambulance and a smaller ARFF vehicle waiting on the ramp.
At long last the plane appeared once again on approach to 28L. It seemed to take forever before it finally got its wheels on the ground and then it made the shortest stop I have ever seen an airplane that size make. As soon as it got stopped the ARFF vehicles quickly surrounded it. I couldn’t tell from my vantage point exactly what they were doing, but the airplane sat on the runway for several minutes. Then finally it began to taxi down the runway, with the ARFF vehicles following behind. I
expected it to turn towards the terminal and head to a gate to let the passengers off. Instead it went directly to a maintenance hangar. I realized then that the plane had been able to stop so quickly because it didn’t have any passengers or luggage on board. I never did find out what exactly happened with this airplane, or even whether it officially declared an emergency. However, given the ARFF response it seems likely that it did.
The next morning I was chatting with a coworker when we heard sirens which grew louder and louder. Sure enough ARFF went blasting down the ramp and took up the EXACT same positions as they had the day before. My coworker is one of those lucky souls whose cubicle is along the windows, so she has a clear view of 10R-28L from her desk. Several of us crowded around to watch out the window. About that time the department manager appeared. He gets text messages whenever there are emergencies at the airport. He told us that the plane coming in had reported brake problems and a possible flat tire. He noted that if the landing went horribly wrong the plane could easily careen into our office. Then he wished us a nice day and left. (Have I mentioned that he has an incredibly dry sense of humor?)
Undeterred we continued to watch out the window. As before, the plane landed and managed to stop very quickly. Not quite as fast as the plane from the previous afternoon, but still much more quickly than usual. Once again the plane was immediately surrounded by ARFF vehicles. Once again it sat on the runway for several minutes. This time, however, when it finally started to taxi it turned towards the terminal and headed for a gate with all the ARFF vehicles in tow.
During both of these events planes continued to land as usual on the north runway, which allowed airport operations to continue without too much disruption. However, all that will change next spring when the north runway will be closed for 6 months for resurfacing. During that time we’ll be operating as a one-runway airport.
Even something as basic as airfield mowing has to be carefully scheduled. You can’t mow near an active runway, and if there is only one runway you can’t shut it down for mowing. So all mowing and regular maintenance activities will have to happen in the wee hours of the morning when there aren’t any regularly scheduled flights. Since it’s
