A World Away Close to Home

As everyone knows by now, there is a war going on in Ukraine. It’s a war that affects us all to one degree or another. But I didn’t really expect it to impact me at work very much. After all, our traffic is mostly domestic, with a few flights to Canada and Mexico mixed in. At least that’s the case at the passenger airport where my office is. Just down the road, however, is our cargo airport. It accepts flights from all over the world – including Ukraine and Russia.

When it comes to airplanes, I do not discriminate – I love them all! I marvel at the engineering and their capabilities. Flying is magic! I love seeing the different liveries and configurations and people who fly them. This is why I love the cargo airport so much. And why I need to get down there more often.

The most challenging aspect of my job typically involves invoicing – figuring out who to bill and how to get the invoice to them. In this regard I’ve run into issues with Ukraine and Russia before. There used to be an airline called Ruslan which was run jointly by the two countries. It ceased to exist in late 2016 leaving me scrambling to figure out who to bill for their final charges.

Since then both Antonov (Ukraine) and Volga Dnepr (Russia) have been fairly regular visitors. I love to see them come in because they both fly the AN-124, which is an incredibly impressive airplane. I’ve gotten up close and personal with a couple of them and have been awe-struck every time.

During the pandemic, however, their visits stopped. Perhaps they didn’t have any cargo for our area. Or maybe covid restrictions kept them away. Whatever the cause, the plane spotting community missed them. So you can imagine the excitement in mid-February when Volga Dnepr returned.

Then Russia attacked Ukraine. And sanctions were imposed upon Russia. Suddenly things got complicated. And in the midst of it all I had to send an invoice for FBO services to a Russian airline. Um… awkward!

At most airports the FBOs are independent operators. At our cargo airport, however, the airport authority runs the FBO. How does the billing work? Well the FBO keeps track of all the flights and the services provided. This includes things like turn fees (the cost of unloading cargo and then loading the outbound freight), lavatory services, de-icing, GPU usage, pushback services and fueling. The FBO also arranges catering for outbound flights and transportation to and from hotels for the crews. The details are compiled into a spreadsheet and sent to me at the end of the month. I then create invoices and send them to the responsible parties.

In the case of Volga Dnepr, we bill them directly for FBO services, but their fuel billing goes through another provider. We received an email from the fuel provider last week reminding us that they are required to abide by all laws and sanctions that have been imposed as a result of the conflict.

So what does all this mean? Well… I’m not holding my breath on receiving payment from either Volga or the third party fueling company any time soon. Perhaps not ever. I put a poll up on twitter about this situation. The results suggest most people agree with my assessment. I’ll have to send another invoice to Volga later this month for landing fees. In the meantime, I’ll be praying for peace.

💙💛🌻💙💛🌻💙💛

Lessons from the Window

It has been almost a year since I moved to my desk by the window. As expected, it has been AMAZING. Even though I’m no stranger to the activity on the airfield, there are still some things I’ve learned from this new perspective.

Yes, I CAN Get My Work Done

Let’s get this out of the way first. It has been suggested that I might be so fascinated by the airfield activity that I won’t get anything done. Nope. I’m actually a good multitasker – I can work and keep an eye outside at the same time. Plus I’ve perfected my camera grabbing technique so I can go from tedious spreadsheet to amazing airplane pics in just a couple seconds.

Airbuses and RJs and Boeings… Oh My!

My desk is right behind gate 21 and I can also see gate 19, both of which are leased by American Airlines. They mostly park A319s and E175s out there. However every now and then a CRJ shows up. The CRJ200 is probably my favorite because compared to the others it looks like a little toy plane. To connect to the jetbridge they have to lower the steps, which makes it look even more like a toy. As passenger numbers have increased American has started to bring back the 737s. It makes for a nice mix of planes through-out the day.

I Hope It’s Worth the NOISE!

It’s no secret that the airfield is a noisy place, but I have a whole new appreciation of what that means. Let’s start with the jetbridges. Every time they move, alarms go off that sound just like old fire alarms or school bells. Then there are the APUs. Most aren’t noticeable, but every now and then a plane shows up with a loud, whiny APU. Of all the airfield noises, this one makes me the most crazy. Ground support vehicles aren’t exactly quiet either. The Air Start Cart can make quite a racket. And did you know tugs have horns? Oh yes. Beep. Beep. Beeeeeeeeep!

Special Liveries

I see a lot of American and Southwest airplanes from my desk because both have gates on the south side of the airfield. By happy coincidence, both airlines also have a number of special liveries. Southwest has the most flights so it isn’t surprising that I see multiple special liveries a week. They have a new one called Freedom One that I’m quite fond of. My favorite thing, however, is when American’s PSA livery parks at gate 21. It’s hard not to smile back when there’s an airplane smiling in the window at you.

The South Side is the Best Side

My desk looks out at the south runway, which is the longer of the two and both FBOs are on this side of the airfield. This makes for a wide variety of airplanes for me to enjoy. Even when the south runway is closed, if 28 Right is in use then most planes will have to taxi by my desk to get to it. Win-win! This dramatically increases my ability to catch the resident P-51. Nothing makes a work day better than a warbird!

Mighty Military

When I combine a desk view with Flight Radar 24 or ADSB Exchange plus Live ATC, then not even the military can sneak by me. A few months ago I managed to catch a C-130 and a KC-135 doing practice approaches, followed by a C-17 and TWO C-5s which landed at the airport to pick up cargo. All this in ONE DAY!

Snow Cool

If you’ve looked at my older posts then you know I’m fascinated by winter operations. Now I have a front row seat to watch the snow warriors get it done. From plows on the runways to deice trucks to mini snow pushers on the ramp, I get to see all the action.

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If you ask my coworkers what they don’t like about being by the windows they’ll tell you two things – it can get very cold on cloudy winter days and every now and then it smells like jet fuel. They have a point about the cold. I keep a stack of extra sweaters, jackets and even gloves to wear at my desk. As for the jet fuel… well you know me – I love the smell of Jet A in the morning!

FLO and the Moose: Osh is BACK!

After two years of waiting, EAA’s Airventure is back! And if the Osh pre-game is any indication, it’s going to be one heck of a week. First of all, someone was crazy enough to allow me on the airfield with marshalling wands. And someone else was crazy enough to allow me on the flight deck of a very large airplane while it was under tow. Yes, you read that correctly!

A few weeks ago my friend Hillel helped me sign up to volunteer on the flight line, parking aircraft in the North 40. I’ve always wanted to give it a try, but have been a little bit hesitant. I mean we’re talking about being in close proximity to spinning propellers! But I reviewed the training materials and reported for duty on Sunday morning. We attended a pre-shift briefing, then hustled out to get into position before the Mooney mass arrival.

The more experienced crew took charge of actually positioning planes into the parking spaces. They also placed experienced volunteers at the entrance to the parking area to guide planes in. My responsibility was to stand at the end of a row and, when instructed, marshal planes into the row so they could be parked.

Once the Mooneys were in we switched to parking general camping airplanes. Since the available spaces were pretty far down, I stood about half-way between where the planes exited the taxiway and where the available spaces were. Another volunteer turned the plane towards me, and I pointed them down towards Hillel, who then turned them into the appropriate row to be parked.

It was sunny, the airplanes were amazing, I was in the heart of the action… I LOVED it! I will definitely do it again. If you’ve ever thought about volunteering, I highly recommend it.

But something EVEN COOLER happened on Saturday, and it also involved marshalling an airplane. Well… sort-of. Shortly before Osh I found out that the C-17 going on display on Boeing Plaza was from my friend Rick’s unit – and he was going to be flying it in. He knew that Hillel and I were FLO volunteers and jokingly told us that if we were going to marshal him in to be sure to use giant foam fingers.

So what did I do? I acquired a pair of large, red, foam fingers, of course! As luck would have it, I arrived at Osh just at the same moment the C-17 did. I got to the plaza in time to see the plane stop so they could hook up a tug. I couldn’t marshal it, but I COULD put on the foam fingers and wave. So that’s what I did. I waved and hollered and just generally made a fool of myself.

Suddenly a young man in uniform appeared. “Are you Jennifer?” Uh-oh! Am I in trouble? “Rick says you can come with me.” So I followed him over to the airplane. The steps were down and I expected to see Rick waiting outside. He wasn’t. The young man gestured to the steps and told me to go on up. I climbed into the cargo area. The young man gestured to another set of steps and again told me to go on up. Next thing I knew I was in the cockpit of the C-17!

Rick greeted me from the captain’s chair and told me to have a seat. Sit… here? In the cockpit? Of a C-17? While the plane is being towed? Eeeeeeee!!!! The crew was at work so I sat down, kept quiet and stayed out of the way, but inside I was completely freaking out. I got to ride along as the 911th Air Wing and EAA put a really big airplane into a not-so-big space.

Being able to watch the coordination that happens on the flight deck was fascinating. I have a whole new appreciation for the trust that goes into being pushed back. The pilots cannot see a thing so they count on the crews to be on their game. I also got to take a really good look at the avionics and controls in the cockpit. I was impressed by how modern it is and also how roomy.

I have to give a HUGE shout-out to Major Rick Bell and the entire C-17 crew for allowing me to ride along. It was definitely one of those only-at-Osh moments that I will truly never forget. With a beginning like this, what could possibly happen next? Stay tuned!

Here We Snow Again!

33651840_UnknownI hate this time of year. I work long hours and it’s a struggle to get away from my desk.  When I do get a moment free it is either too wet, too cold or too dark to go outside. Just the other day an Osprey flew in and all I could do was watch sadly through the office window. This is so not OK!  Maybe the lack of airfield action is why I’m a little obsessed with winter operations.  OK, actually, I’m a lot obsessed. But let’s face it – no other season allows me to get my fix of airplanes and big, awesome ground support vehicles all at the same time!

img_6528If you have been reading this blog for awhile then you know that last year I got the opportunity to help the Ops department manage the flow of traffic into and out of the deice pad. There was a lot to learn and it was kind-of stressful, but it was also incredibly cool.  Unfortunately I’ve been unable to help out this year and I miss it SO MUCH!  Wait… did I just admit that I miss being at the airport at 5am in freezing weather? Yes, I did. I know it sounds crazy, but I really enjoyed making a hands-on contribution to keeping the airport up and running.

33651488_UnknownPreparation for the winter season actually begins in August. That’s when the airport starts stocking up on the chemicals and other supplies needed to aid in snow removal. In early fall we start hiring winter seasonal employees and the Airfield department recruits for additional snow warriors from among the other departments. I know what you’re thinking.  If they allow other airport employees to help out in the winter, why on earth have I not jumped all over this opportunity? Please refer back to paragraph number one.  Sadly, winter is the busiest time of year in accounting and it just isn’t possible to take on anything else.

IMG_2504This year we added serious muscle to our snow removal capabilities with the purchase of six multi-function machines. These ginormous vehicles have a plow on one end and a broom on the other. They are capable of moving huge amounts of snow in a fairly short amount of time. When it comes to ground support vehicles, these are the biggest and baddest of the bunch. Only the full-time airfield employees are allowed to drive them – no seasonals or helpers from other departments. Not surprising when you consider they cost three quarters of a million dollars each!

33651984_unknown.jpgOnce the snow starts falling, keeping the airport open is a collaborative effort between Operations, Airfield Maintenance and ATC. One of these days I hope to score a ride along so I can get a first-hand look at the process. But for now I do what so many other avgeeks do – I bring up Flight Radar 24 and tune in to the tower on Live ATC. Listening in on winter operations at any airport can be fascinating. However, when it’s my airport it becomes quite personal.  I know the people who are out there working, and when the weather conditions are bad I know what they are up against.

33651568_Unknown (1)Our most recent big storm was quite a challenge. It started with temps well above freezing and torrential rain. These conditions can make it hard to pre-treat the runways to get ahead of the frozen participation to come. The temps fell through-out the day hovering at the freezing mark for a few hours and coating everything in ice. As the temps continued to plummet the ice turned to snow and the winds began to pick up.

Our runways have an east-west orientation.  During this storm the wind was from the north gusting up to 32kts. Keeping the runways and taxiways plowed in these conditions is incredibly difficult to say the least. The crosswinds, in combination with snowy runways (rated at 3/3/3 on the RCAM scale), proved to be too much for most flights. For a good two hours I watched as every single plane had to divert. Ouch!  This is never what any airport or airline wants. However, sometimes there’s just no winning against Mother Nature.

IMG_3338I was surprised at first to hear the deice pad frequency up and running so late at night. Under normal winter conditions – a frosty day or light snow – Ops will run the deice pad only during busy departure times. Otherwise the ramp remains uncontrolled and pilots work directly with the ground crews to get positioned for deicing. However, I found out that any time the airport is in snow operations, the Ops Department will take charge of the deice pad. This way they can keep the parking lines clear of snow, improve traffic flow and minimize the risk of collisions. Plus it allows them to relieve some of the burden on ATC since Ops will take over issuing some of the taxi instructions.

During a storm the snow removal teams focus on the runways and the main taxiways.  It can take several days after the snow stops falling to clear the rest of the paved surfaces. (Airports have A LOT of paved surfaces!) Fortunately we’re in the midst of a mid-January thaw so the temps have warmed up, the snow has melted and the snow warriors are getting a much-needed rest.  However, I have a feeling winter isn’t done with us yet.  The snow will return, and when it does you know I’ll be watching!

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A350 and the FBO

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Photo by Andrew Stricker

I recently had one of those weeks that reminds me just how lucky I am to be able to work where I do. Any time I get out onto the airfield is exciting, but getting onto the airfield twice in one week at two different airports? That’s nothing short of total awesomeness!

YAY 350!

A friend at Delta gave me a heads-up that one of their brand-new A350s would be doing some training flights into my airport. Sweet! We rarely see airplanes that large or that new, so this was definitely a big deal. Naturally I planned to go upstairs and watch it come in. Then I got an email from the Operations Manager asking if I’d like to ride out onto the airfield to see the arrival. Would I? Are you kidding me? Hell yes I would!

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We hopped into one of the Ops vehicles about 15 minutes or so before the A350 was due to arrive. With a little help from our friends in the ATC tower we confirmed which runway would be used and got permission to position ourselves on a taxiway not too far from the anticipated touch-down point. We had to wait another few minutes before the A350 finally appeared in the distance. It got closer and closer and before we knew it the plane was roaring by us in all its glory. Best plane spotting moment EVER!

 

The plane wasn’t scheduled to stay long but thanks to that magic radio connection to ATC we were able to recommend a good parking spot on the east pad… which we immediately drove to so we could take more pics. There were several other vehicles circling the plane like sharks. Plus there were observers in the old snow tower and there was even someone from Ops on the terminal roof!

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After about ten minutes the A350 was ready to leave. We decided that just off the end of the runway would be the ideal location for viewing the departure.  We hopped out of the truck and watched as the plane came straight at us. Then it lifted into the air and flew directly over our heads.  There’s only one word to properly describe the entire experience: Wow!

FB-OH!

FullSizeRender (87)So how do you top off a week that had such a stunning beginning? Why with a visit to the FBO, of course! At the cargo airport the FBO is run by the Authority so we are very involved with paying their bills and invoicing the airlines for their services. Getting to spend a few hours there was an important learning experience. And, of course, the avgeek in me was a kid in a candy store.

The original plan had been to help work a flight. Sadly the plane was delayed so that didn’t happen. But you know me – I wasn’t about to let that stop me from enjoying every moment I was there. We spent some time reviewing spreadsheets and other administrative items. Then we spent time chatting about life at the FBO. I learned that some airlines require four star hotels for their crews. Others have extensive catering requirements. Still others want flexible transportation options. And who makes all of this happen? Yep – your friendly FBO staff. It can definitely be a challenging job at times.

 

Then we headed out for a tour of the facilities and (at my request) the ground equipment. We got to see the large loaders they use for big cargo pallets and the tail stands they use to protect planes from tipping backwards during unloading. We got to examine tugs and fuel trucks. We even got to look inside the containers used for shipping horses. But then we got up close and personal with two of my favorite support vehicles…

Deice Trucks

 

We have two deice vehicles – one open bucket and one enclosed. I thought for sure that the enclosed one would be preferred. However, the FBO staff informed me that operating the enclosed deicer can be challenging. It’s hard to see out the windshield so they often have to open the side window, which means they get just as wet as they would in the open bucket. Plus they claim that using the hose is easier than using two joysticks. Since none of them were crazy enough to let me give the deicers a try I guess I’ll have to take their word for it.

STAIRS TRUCK!!!

 

Then came the moment of all moments: I got to open the door of the stairs truck and sit inside! I got to take pics! I got to touch the controls! I GOT TO SIT IN THE DRIVER’S SEAT! Sadly, I didn’t get to drive it. Doh! That’s OK though – I am one giant step closer to achieving that dream.

Do I have an awesome job or what? I may not love every aspect of what I do, but I sure love the heck out of where I work and I wouldn’t trade it for the world.

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Great Stairs Truck Drivers in History

[Note from the Blogger: I recently had the tremendous honor of being a guest on the Plane Talking UK Podcast.  It was so much fun!  A huge thank you to Carlos and Matt! And if you haven’t watched/listened to this podcast, check it out! I promise you’ll love it!]

fullsizerender-56It occurred to me recently that it has been a while since I’ve written about my favorite ground support vehicle.  I am, of course, talking about the mighty stairs truck!  I would like to start with a bit of clarification.  There seems to be some confusion about the differences between the various types of stairs typically found at the airport: air stairs, mobile stairs, motorized stairs, etc.  I attempted to consult the world’s foremost airport stairs experts on the best way to explain the differences… but alas, I couldn’t find any.  So I am afraid you’re stuck with me.  Here’s how I see it.

These are air stairs:

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They are stairs that are built into an airplane.  Because they are actually part of the plane itself, they are not part of the ground support vehicle family.

These are mobile stairs:

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They are essentially metal stairs on wheels that can be pushed by ground crew or towed by a tug.  They are NOT motorized.  They are at the bottom of the airport stairs food chain.

These are motorized stairs:

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These stairs do have a motor and can be driven around as needed.  The driving compartment, however, is open to the elements, similar to the way some airport tugs are.  These stairs are far cooler than simple mobile stairs, but they are definitely NOT the coolest of the airport stairs.

This is a stairs truck:

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As the name suggests, it’s a truck with stairs on the back.  The truck looks like any other utility truck that you might see on the road.  Technically stairs trucks are not street legal… at some point I’ll have to work on changing that.  It’s fairly easy to see why the stairs truck is king of the airport stairs.  Because it’s a truck.  With stairs on the back.  Enough said.

I wanted to clarify that point because it bears heavily on the subject at hand: the greatest stairs truck drivers in all of history! OK fine, so most of these people didn’t actually drive stairs trucks. But they would have if they could have! (Yes savvy reader, you read that correctly. I did say “most!”)

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By Billy Hathorn (National Portrait Gallery, Public domain) [CC0]

Benjamin Franklin

If ever there was an historical figure who would appreciate a good stairs truck, it’s Benjamin Franklin. I mean hello – he signed the Declaration of Independence! Nothing says revolutionary quite like a stairs truck. Oh – you wanna fly kites in storms? I know the perfect place!

Hatshepsut

I know what you’re thinking – what the who? Hatshepsut. She was a pharaoh in ancient Egypt. No, not like Cleopatra. Cleopatra was queen. Hatshepsut was actually pharaoh. And to drive home that point she wore a fake beard and everything.  A woman with that kind of determination is sure to immediately grasp the advantages (and awesomeness) of a stairs truck. Why ride in a noisy chariot around the city when you could perch your throne on top of a stairs truck where the whole world would be sure to see you?

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By Gage Skidmore from Peoria, AZ, USA [CC BY-SA 2.0]

Captain Jack Sparrow

But Jenn! He’a a fictional character – he’s not real! Ah but if he WAS real you know he’d have been all over the stairs truck. He understands that stairs trucks aren’t about tires and fuel and wiper blades – that’s what a stairs truck needs. What a stairs truck is, what it REALLY is, is freedom. And it’s a way to get into places you probably shouldn’t be.

Michelangelo

No, not the Ninja Turtle – the renaissance painter! He’s the guy who painted the ceiling of the Sistine Chapel. I’m sure when he got the call from the Pope he looked up and thought, “The ceiling? You gotta be kidding me!” Then when he saw the system of ropes he was supposed to hang from while painting he said “Oh heck NO!” and built his own platform to use. Now if he’d had access to a stairs truck you can bet he’d have immediately grasped the potential. Remove a section of wall, drive in and paint with ease! Just think of all the amazing ceiling paintings there might have been if only stairs trucks had been invented a little sooner.

Tom Chilton

For those of you who are fans of motorsports (or if you’ve been following this blog for a while) the name might ring a bell.  Tom Chilton is an auto racing driver who has spent a good portion of his career racing in the British Touring Car Championship series, the World Touring Car Championship, Formula One… blah blah blah.  Whatever.  What REALLY matter is, he has driven a stairs truck!  And not just driven it, RACED it! That automatically makes him one of the coolest people of all time.

 

 

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Nope, this picture has nothing to do with stairs trucks.