Hooray for GA!

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For me, one of the biggest perks of working for an airport is getting to learn about what goes on behind the scenes. I got another opportunity recently when my department went on a tour at our GA airport. Surprise! I bet most of you didn’t know we ran a GA airport. Well we do! And guess what? It’s awesome!

The tour began with lunch at the BBQ restaurant. Every GA airport needs a good restaurant and this one fills the bill. The food wasn’t fancy, but it was tasty and filling. Plus the service was excellent.

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After we finished eating we headed over to visit the local community college.  The classrooms for their A&P Mechanic program are located right on the airfield.  I really wasn’t sure what to expect – I figured we’d see some white boards and books and maybe an airplane or two. It turned out to be so much more amazing than that!

 

The classrooms were just like any other classroom… except they were full of airplane parts!  We got to see the  avionics workshop and the sheet metal and composite materials fabrication lab. And we saw engines.  Lots and lots of them, from piston engines to turbo props to jet engines. They were in all stages of assembly so you could get a really good look at the inner workings.  There were big engines and small ones and engines for helicopters.  I’m pretty sure I could have spent all day just looking at the engines! Fortunately the school had something even better out back… a hangar!

 

The college hangar is stuffed full of planes ranging from your basic Cessna all the way up to a Lear 25. They even have a helicopter. They all have working engines for the students to practice on, however none of the planes are airworthy. Most were donated to the school by their former owners who wanted their planes to continue to have useful lives even though they couldn’t fly any more.

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Our tour guide opened the hangar and out on the ramp were even MORE planes, including a Boeing 727 that had once been owned by FedEx. It must have been a sight to see that big plane land at that little airport. I have to admit it made me a little melancholy to see so many gorgeous planes that will never again lift off into the sky. Then I remembered that these planes play an important role in training future mechanics who, in turn, will keep other planes flying.

 

After our visit to the college we headed over to the FBO and spent time checking out the various amenities including the pilot lounge, flight planning facility and conference rooms. We also visited the hangar and talked with the FBO manager. He told us about what it is like to run an FBO and about some of the challenges they face.  The GA airport is one of 5 airports within the greater metropolitan area so they are always working on ways to attract pilots. It sounds like they have some fun events planned. They are also considering opening a flight school.

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Of course the highlight of any airport tour has got to be visiting the ATC tower. This one is open 12 hours each day. It is a contract tower which means it is privately run (as opposed to being staffed by FAA controllers). It did not appear to have radar, although it did have weather data and an excellent view of the airfield. The controller said that most traffic is VFR so sunny days are the busiest and rainy days are pretty quiet.

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Our last stop was the Airfield Maintenance Facility. It is very similar to other facilities that I have visited, only much smaller. I saw a plow and a broom truck but sadly no stairs trucks. I also got to sneak into the sand barn where the deicing materials are kept. (This involved climbing up and then back down a set of very steep, very sandy wooden steps. Yikes! Glad I don’t have to do that on a regular basis!)

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The most important thing I learned from our day on the airfield is that small GA airports are every bit as fun and fascinating as large airports. Plus they are a lot more visitor-friendly! You can stop by almost any time – no badge needed! If you haven’t checked out the GA airport near you, what are you waiting for? These airports want and need local support so trust me – they’ll be thrilled to see you. And I promise you’ll be glad you went.

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Double Trouble

IMG_1661I realized something wasn’t right when I saw the Southwest Boeing 737 flying low and slow over my neighborhood. It was much lower than it should have been. Plus it was coming from the wrong direction, completely outside the normal approach and departure patterns.

Being the dedicated (OK, obsessed might be a better word) avgeek that I am, I quickly looked up my airport on FlightAware. I could see from the flight tracker data that the airplane in question had taken off from the south runway and immediately circled back around. It proceeded to do two low approaches, first over one runway and then the other. Then it turned sharply to the northwest, which is what had brought it over my house.

IMG_0831Hoping to pick up some information from ATC communications, I listened intently to LiveATC while my brain went over a list of potential scenarios. Bird strike? Flap issue? Gear or tire problem? Then I heard one of the Southwest pilots come on the radio and use a word that caught my immediate attention: emergency. I have listened to a lot of ATC communications over the years, but this was the first time I have ever heard that word used concerning a flight from my airport.

Over the course of the next few minutes I learned that the plane had apparently blown one of the nose gear tires on take-off. They needed to hold for awhile, so ATC directed them into a holding pattern to the east of me. A friend who is a captain on the 737 explained that the pilots needed to burn off fuel to get the plane as light as possible to lessen the load on the remaining tire for landing.

FullSizeRender (83)At this point I had a decision to make. Should I drive the 15 miles to the airport to watch the flight come back in? I was tempted.  But I was afraid that while I was driving I might miss out on important communications or other developments. I consoled myself with the fact that when the plane made the western arc of its holding pattern I could see it from my back yard. Granted, I had to stand on the patio table. On my tiptoes. Doesn’t everyone watch airplanes that way? Actually… don’t answer that.

Anyway, it’s just as well I decided to stay put because right at this time I heard the pilot of a Cirrus call up ATC. He announced that they were losing oil pressure and needed to land right away. Suddenly the controllers were handling not one, but two emergency aircraft. Emergencies happen – ATC and airports are well trained to deal with them.  But two emergencies at once?  Definitely less common, especially for an airport the size of mine.

IMG_1361During the time that the Southwest flight was holding, ATC had allowed other planes to take off and land. However, when the pilot of the Cirrus called in, the Southwest flight had just left the hold and was preparing to do a final low approach before landing. As a result, ATC had stopped departures and was clearing traffic from the area around the airport. This presented something of a problem for the emergency Cirrus, who had requested immediate clearance to land.

IMG_1360Fortunately, we have a large cargo airport located just a few miles to the south of the passenger airport.  ATC recommended landing there and the Cirrus pilot agreed. ATC then proceeded to give him vectors to the airport. The Cirrus landed without incident.  Shortly afterwards, the Southwest flight completed its final low approach and circled around to a safe landing. They were even able to taxi to the gate with no issues.

I’ll admit – following along while these two events unfolded was quite riveting, but not for the reasons you might think. You may have noticed that my account does not contain any of the following words: panic, terrified, frantic, dire. These are words often used by the media to describe emergency situations in aviation. And occasionally they might be warranted, but not in this case. In fact, not in the majority of cases. More appropriate words would be: calm, professional, efficient, collaborative. It was an excellent example of the training and hard work by pilots, ATC, ARFF and Operations that goes on every day at airports around the world.

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Note: The planes featured in the photos on this post are not the planes that were involved in the incidents described.

© http://www.talesfromtheterminal.com 2017

AAmazing AAviation Day!

IMG_1159In the United States, National Aviation Day is held on August 19.  Here’s how I’ve celebrated at work the last couple years:

  • I bring in cookies.
  • Everyone eats them.

Yeah… not very exciting or inspiring. This year, however, I lucked into a very coveted ticket to attend AAviation Day at one of my favorite places – Charlotte Douglas International Airport! No, that’s not a spelling error – the extra “A” in “AAviation” is a nod to American Airlines who, in conjunction with the Airline Geeks, put together an awesome behind-the-scenes tour at the nation’s 5th busiest airport. Can you say avgeek heaven? Oh yeah!

IMG_1013I kicked things off early by parking on the very top level of the garage. No way was I going to pass up the chance to do a little pre-event plane spotting! (And lets face it, if they handed out diplomas for plane spotting from parking garages, I’d have a PhD!) My dedication paid off – I got my very first look at Amazon’s Prime Air 767. Sweet!

From there I made my way to the terminal to meet up with the rest of the group. There were about 12 of us altogether. I expected that most attendees would be from the Charlotte area. Wrong! In fact only one of the group lives near CLT. The rest were from places like New York, Texas, Florida and even California and Washington! Some of us work in aviation and some don’t, but all of us were kids in a candy store the whole day.

IMG_1189The tour began with a visit to the Operations Tower. Wow – what a view! And what a lot of computer equipment! The Operations Tower is responsible for all aircraft movement on the ramp. I wish we had a set-up like that for deice pad control in the winter! But then again, the ramp at CLT is a MUCH busier place with 600+ flights per day. We were allowed to wander around the room, examine the different work stations and ask questions. I honestly could have stayed for hours!

Our next stop was out onto the roof where we had a fabulous view of the ramp. The entire group went camera-happy, snapping pics almost non-stop. I don’t think I’ve ever seen so many American airplanes all in one spot! Good thing there wasn’t deck furniture and a cabana (and drinks) up there or they might have had some trouble convincing me to leave!

From the roof we went all the way down to the ground level for a walking tour of the ramp (with ear plugs and high-viz vests, of course). Being around the airplanes and crews and ground equipment was simply spectacular. There was so much going on – it’s much busier than what I am used to! Alas, there was not a single stairs truck in sight! Fortunately there were so many airplanes and so much to see that I didn’t mind.

After the ramp tour, we visited the American Airlines offices and enjoyed lunch in a cool, comfortable conference room. (Did I mention that the temps were a toasty 90F+ outside?) Several executives from American joined us and we were able to chat with them about how the company has grown over the years, as well as some of their future challenges.

FullSizeRender (81)After lunch, the awesomeness continued with a tour of the training facility. We met in a conference room first to learn a little about the training program itself and watch a video about the history of American Airlines. Then we visited the egress training area where Flight Attendants learn how to operate various types of emergency exits. Seeing the cut-away plane interiors was actually quite fascinating. They even had an E145 fuselage (minus the nose, wings and tail).

From there we moved into one of the flight simulator rooms. There were three Airbus A320 sims in this particular room, all of which were in use.  (The facility has approximately 13 sims of various types.) It was fascinating to watch the sims move around and to speculate on the scenarios that the pilots inside might be facing.

Our last stop of the day was the American Airlines maintenance facility. The first thing I noticed when I walked in the door is how big it is. Similar to the Boeing factory in Seattle, employees use bikes to get around. We walked through fabrication areas and past the parts room on our way out to the hangars where there were three planes undergoing maintenance. I can tell you this – I do NOT want to be the person assigned to work on the top of the tail! Then again, climbing up and down all those flights of stairs would definitely be good exercise!

Our last event of the day was a visit inside one of the planes in the hangar (an A320). We examined the cockpit and then lounged in first class for several minutes. I also checked out the seats in the back and found them to be roomier than expected.

All too soon, however, it was time to exit the plane, take our final group photo and catch a shuttle back to the terminal.  I couldn’t believe it was time to say goodbye already! We were so busy the day just flew by.  Fortunately we had new friendships, amazing memories and some cool swag to take away with us.

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Look!  I found the motorized stairs!!!

As a passionate aviation enthusiast who happens to work in the industry, I have had many amazing avgeek experiences. However, I can honestly say that AAviation Day ranks right up at the top. A HUGE thank you goes out to Ryan Ewing and the Airline Geeks for all they did to plan and organize the event, as well as the wonderful staff at American Airlines for making the day so special!

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So what do you think? Are you crazy jealous and wondering how you can experience AAviation Day for yourself? Check out the Airline Geeks website and follow them on twitter. Events were held at all of American’s hubs, as well as two locations overseas. And the ticket cost? Zero. Zip. Nada. Free! But you have to pay attention if you want to score one. If this year was any indication, next year will be even bigger and better. Hope to see you there!

OSH17 – Mind Blown

IMG_0622EAA’s Airventure runs for a full seven days. I was there for five of them. This sounds like it should be plenty of time to see everything, but it isn’t. Not even close! However, I can say with full confidence that I made the most of the time that I had.

More Blue Angels

I mentioned in my last post that in addition to interviewing the pilot of Blue Angel #4, I also interviewed one of the enlisted men. Petty Officer First Class Jamichael (Jay) Semien is one of the crew coordinators on the team. Along with overseeing the ground operations, he is responsible for all the safety equipment on the planes. When I asked him how that is accomplished he explained that with some systems, like the oxygen system, there are tests that can be run. However for other systems, like the ejection seats, the only way to test them is to deploy them. Obviously no one wants to do that, so they have a rigorous maintenance schedule that they follow to ensure everything remains in perfect working order.

I really have to take a moment to once again thank the Blue Angels team members for being so gracious and generous with their time. These are men and women who are serving their country 24 hours a day, 7 days a week and who step up to defend our freedoms at a moment’s notice. I cannot thank them enough for their service.

Days 4 & 5

Thursday started with a visit inside the KC-135. This was a huge treat for me because I see these planes quite often and had been longing to get a closer look at one. From there I hustled over to the EAA radio center where I had the tremendous honor of being interviewed by Amy Laboda and Jeb Burnside for the Attitude Adjustment show. To be completely honest, I was pretty darn nervous! Thankfully Amy and Jeb made it easy. Give it a listen!

Other notable events on Thursday and Friday included a tour of an RAF A400, an interview with an official from Airbus, and an interview with the director of NASA Langley. If you haven’t already done so, you MUST go check out the Flying and Life Podcast. Mike did a great job with these interviews – you REALLY don’t want to miss them.

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Friday afternoon I attended a media briefing with Gene Kranz, Walter Cunningham and Jim Lovell from the Apollo space program. What a tremendous honor that was! I also heard them speak at the NASA presentation on Friday night. As I listened to them swap stories and share behind-the-scenes insights, it really brought home to me the breadth of the aviation world that is present at Airventure. You can find it all, from ultralights to the space program and everything in between.

The Rest of the Story

You might be thinking, hey Jenn – weren’t there daily air shows? Didn’t you watch any of them? Yes, there was an air show every afternoon. And most days I caught bits and pieces of them as we dashed from one event to the next. We were so busy running around that it wasn’t until Friday that I had time to just sit and watch a full show. And what a spectacular show it was! I was especially pleased that the Heritage Flight included not one, but TWO Warthogs! Rock on! EAA really does it right.

Other notable moments included attending several meet-ups, including one with Captain Jeff from the Airline Pilot Guy show who was visiting Airventure for the first time. I also finally made it to Camp Scholler and was able to spend some time with the amazing folks of Camp Bacon. And I paid my respects at the coffin. What is that you ask? You’ll just have to come to Osh18 and find out!

Final thoughts

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As I write this I am still decompressing from the week, however there are two major things that stand out to me. The first is all the amazing people I had the pleasure of meeting/seeing again this year. I cannot begin to list names (there are far too many!) but I just have to say how absolutely awesome it was to connect with every one of you. You are proof that aviation people are without a doubt some of the best people in the world.

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Hey look – there goes my new best friend, Lt. Benson!

The second thing that stands out to me is how incredibly blessed I am to have been able to find a place inside an industry that I love so much. If you had told me at my first Airventure four years ago that by 2017 I would be working at an airport, writing a successful blog and that I would have so many amazing aviation friends, I never would have believed it. Yet here I am – proof that really cool things CAN happen to ordinary people who happen to love airplanes.

So what do you think? Want to have your mind blown? Airventure Oshkosh 2018 is less than a year away. Are you in?

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PS: You thought I forgot about the stairs trucks, didn’t you. Go ahead, admit it! You’ve read through this post and there has been no mention of them. Well fear not, intrepid readers, I NEVER forget the stairs trucks! The photos below are an example of what happens when a stairs truck is left unguarded in my vicinity.

Authors note: Special shout-out to Mike Karrels (FlyingAndLife Podcast) and Dan Pimentel (Airplanista) – thanks for all your help and support. Shout out also to Rob Mark (Flying Magazine/Jetwhine) – thanks for inviting me to be on Attitude Adjustment. You were very much missed! And thanks to David Abbey, Daniel Dusome and John Brown who took the people/group photos.

Ten Things I Love About Airports

IMG_6333Let’s do a quick word association. When I say “commercial airport,” what are the first things that come to mind? Getting there and parking? (Ugh!) Going through security? (Double ugh!) Delays and cancellations? (Triple ugh!) The truth is, for most people, commercial airports do not conjure up very pleasant thoughts. Oh how I wish everyone could see the airport the way I see it! Here are some of my favorite things:

1. 05:00

I know what you’re thinking – that’s insanely early!  Yes, I know.  But there’s just something special about this time of day.  I guess it has to do with the contrast between the stillness of the airfield and the hectic activity inside the terminal.

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2. Sunrise

Sunrise is one of my favorite times at the airport. There’s something quite breathtaking about the sun peeking over the horizon and lighting up the sky. I’m blessed to have seen some truly amazing sunrises.

3. Sunset

Like sunrises, sunsets at the airfield can be pretty spectacular.

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4. Deice Pad

The deice pad can be a hectic, crazy place for all involved. But there’s something about being out on the ramp, right next to the planes that makes it completely awesome. Plus there are so many cool photo opportunities!

5. Sunrise on the deice pad

Sunrise. Airplanes. Deice rigs. Airport. Need I say more?

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6. ATC towers

I wish everyone could visit an ATC tower just once. Unfortunately, most travelers will never get the chance. It’s a shame because the activity that goes on there is critical. And the view is phenomenal!

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7. Snow

I know that snow is a giant hassle for everyone involved – believe me, I get it. But at the same time there’s just something special about snow on the airfield. Perhaps it’s taking pride in all the hard work that goes into keeping things up and running, or maybe it’s the way it swirls around the jet engines.

8. K9s

Oh how I love my K-9 coworkers! I’m lucky because I get to see them when they aren’t working, which means I get to pet them and love on them. Recently, however, I got to watch a K-9 demonstrate his skills by searching for explosive materials that were planted for him to find. I was very impressed by his focus and determination – and all he asked for in return was play time with his squeaky ball!

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9. Box of Chocolates

The airport is like Forrest Gump’s box of chocolates – you just never know what is going to show up! If you read my last post then you know about the visit from the A-10s. A week later two Osprey flew in. Fan-freaking-tastic!!!

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10. Possibilities

Airports represent the ability to get pretty much anywhere in the world in a matter of hours. Think about that for a moment. Consider what it took to go just 100 miles in 1817 (200 years ago). When I see airplanes at the gates, I see the ability to go anywhere and do anything. How cool is that?

11. Stairs trucks

Spinal Tap fans will immediately understand why this Top Ten list has to go all the way to 11. And what better way to wrap things up than with stairs trucks?

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Lies Plane Spotters Tell

IMG_8816It’s a sad truth and it pains me to say this but… plane spotters tell lies.  Yes, we do.  Anyone who says they don’t is… well, probably lying. We don’t mean to lie, it’s just that when you are hanging around the airfield and watching planes come and go, it is so easy to get completely sucked in and say things that you don’t really mean.  For example:

I’m not going plane spotting today. 

IMG_9501Since I work for an airport, the temptation is always there to stop upstairs and do a little plane spotting before I head home. It seems that no matter how firm my resolve to go straight to my car after work, by the time I get to the escalators I feel that irresistible urge to head on up. At that point I move on to lie number two…

I’m only going to stay for ten minutes. 

Half an hour later and I’m still there. The problem is, there’s almost always something interesting to see. In the unlikely event that there’s nothing happening on the airfield, I listen to ATC communications on my scanner. I listen to some of the airline operations frequencies as well, which can often be quite entertaining.

It’s too wet/cold/snowy/stormy for plane spotting. 

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Photo by Andrew Stricker

To be fair, sometimes it really IS too miserable outside for plane spotting. But spotters learn quickly that airplanes can be very cool to watch in rainy/snowy/windy weather. Can you say crosswind landings? On a recent stormy Friday I was able to sneak outside for a few minutes between storms. Listening to the coordination between ATC and the pilots and watching flights navigate around the weather was quite fascinating.

I’ve already got several pictures of that airline/livery/aircraft type. I don’t need any more. 

Except they’re landing from the opposite direction today… and on the other runway… and the sky is amazing… and the light conditions are just right…

I’m only going to wait a few more minutes for that flight to push back and then I’m giving up.

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I have to thank my twitter friend Andrew for coming up with this one.  It’s so true! An hour later I’m still there, still waiting for that plane to depart. Of course when I do give up and leave that’s when the plane decides to taxi out. Doh! I swear it does this on purpose just to taunt me! (I’m talking to you, American Airlines Airbus with the America West retro livery!)

I don’t need a better camera/lens/scanner.

Actually, yes I do! I really do! And once I get that new piece of spotting equipment, then of course I have to test it out! But don’t worry – I’m only going to stay ten minutes.

So why do we end up staying even though we swear we’re going to leave? Why do we make liars out of ourselves? Well…

For Moments Like This:

IMG_8472Earlier this week I decided to do a little plane spotting on my lunch break. It was hot and muggy so I told myself I’d only stay a few minutes. I was just about to (for once) head inside early when I heard a military flight contact the tower. I didn’t recognize the call sign but assumed it was probably a KC-135 practicing approaches. They often fly over from the nearby Air National Guard base. I’ve seen them several times before, however I figured I might as well stick around and watch them fly by.

FullSizeRender (70)Then I heard ATC clear the flight for the break. At that point I realized that it couldn’t be a tanker – it had to be fighters. Before I could even begin to speculate on what kind of fighters they might be, a flight of four A-10 Warthogs appeared. I calmly and patiently watched as they circled to land… OK, I’m lying again.  The truth is, I completely lost my mind.  I let out a shriek and sprinted across the parking garage (in high heels no less) while simultaneously attempting to take as many pictures as possible. I was overwhelmed with excitement, laughing, crying, jumping up and down…

IMG_9481Then I noticed that the group of construction workers who had been working nearby were slowly backing away. I must have looked like a complete lunatic. And guess what? I. DON’T. CARE. If you’ve been reading this blog for any length of time then you know the A-10 is one of my all-time favorite airplanes. I’ve only seen them fly once before at AirVenture Oshkosh last summer. To see them at my airport was absolutely the most unexpected, amazing thing EVER.

So why do plane spotters tell themselves these terrible lies? Because magic moments happen without notice when you least expect them. We just don’t want to miss out. And that’s the truth.

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Author’s note: In April I attended an event at the USAF Museum commemorating the 75th anniversary of the Doolittle Raid.  If you want to hear about it and see some pictures I took of the B-25s that participated in the flyover, please check out Episode 24 of the Flying and Life podcast.

Deice-capades: Behind the Wheel

IMG_8208As those of you who have been regular readers know, this past winter I was given the opportunity to train with the Operations Department to learn how to manage the deice pad. To recap, deice pad management involves being on the deice pad in an operations vehicle and providing taxi instructions over the radio to position planes in the pad. We sometimes also act as a follow-me vehicle and lead planes into the pad. Once in position, the planes are handed off to their deice teams for the actual deicing.

In my last post I discussed getting on the radio for the first time and what that was like. Getting comfortable with radio communications and learning to juggle multiple planes at once takes time and practice. Unfortunately we were cursed (blessed?) with a very mild winter and I was only able to get out on the deice pad once in February and once in March.  However, on one of those occasions I got the opportunity to begin learning the final skill that I need to master: driving.  Yes, you read that correctly. This tug-loving, aviation-obsessed, stairs truck fanatic was turned loose on the ramp in a truck. The world may never be the same!

IMG_8170The lesson began casually enough when my trainer asked, “Do you want to drive?” My out-loud response was a calm, casual, “Sure.” However, as I took the keys to the SUV my internal response was, “OH MY GOD I AM GOING TO ACTUALLY DRIVE AROUND ON THE AIRFIELD WHICH IS COMPLETELY RIDICULOUS AND TOTALLY AWESOME AND IT IS TAKING EVERY OUNCE OF WILLPOWER NOT TO FREAK OUT!”

The Ops SUVs are very big and since my daily driver is a sedan, just being in such a large vehicle took a little getting used to. My trainer asked if I had driven on the airfield before. I told him I had not. He proceeded to give me some pointers, the most important of which was, “Don’t hit any airplanes!” Um… right. I think I’ve got that one!

IMG_8410He then went over some of the many markings on the ramp and what they mean. The yellow lines bordered in black are the aircraft taxi lines. He told me not to follow them because they would lead me to places I shouldn’t be. Like active runways. Yikes! He had me drive straight out towards one of the taxiways which, I must admit, was a little disconcerting. Hello – aren’t we supposed to be avoiding airplanes? However, before we actually got to the taxiway he had me stop and he pointed out markers on the pavement. He explained that this is as far as we are allowed to go. We cannot cross that line without clearance from ATC. OK – good to know!

IMG_7957I then spent time getting familiar with the drive lanes and where the deice lines are, as well as the best places to sit with good line-of-sight for monitoring activity on the pad. And did I mention we were directing planes this whole time? Well actually, my trainer was. I figured since it was my first time behind the wheel, I should focus on driving. Once the basic instruction was completed I was on my own to decide where to go and when. Sometimes I parked along the back of the pad.  Sometimes I sat on a line just in front of the t-stops to be a visual reference for pilots so they could see where to position. An added benefit of this is it gives you some really awesome photo opportunities. Which my trainer got to enjoy because I was driving. Doh! At one point we paused to take a pic of a Southwest plane, only to realize that someone on the plane was taking pictures of us!

All too soon deice was completed and it was time to park the SUV. Did I mention that it is roughly the size and shape of a tank? Thank goodness the parking spaces are big! I know what you are wondering and no, I didn’t attempt to hijack any stairs truck.  Sadly all the stairs trucks are at the other airport! But I’ve taken another step closer to being able to drive one some day. Next up? Passing the airfield driving test. Stay tuned!

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Radio Active

fullsizerender-61As you may recall, I have been training to help the Ops Department manage the deice pad on frosty mornings. This process involves driving around in an ops vehicle, giving taxi instructions on the radio, keeping a log of all the traffic through the deice pad and acting as a follow-me when needed. If that sounds like a lot to learn, it is! At this point I’ve gotten pretty good at telling the different RJs apart, I’ve memorized the call signs and ICAO codes for each airline and I can successfully manage the log. I’ve ridden along and watched the deice pad management process enough times now that I have a decent understanding of how it works. So what’s the next step? Talking on the radio.

img_7586Say What???

Yes, you read that correctly. Me. Talking on the radio. To pilots. And deice crews. And even Air Traffic Controllers. It’s unthinkable. It’s ridiculous. But, it’s absolutely true! And it’s actually kinda cool! As a recap for anyone who many not be aware, I am not a pilot. I do not work in ATC. I have zero experience talking on the radio. And if you told me a year ago that I’d be doing this I’d have laughed hysterically.

LiveATC and Radar Contact

One of the biggest things that has helped me prepare to talk on the radio has been listening to others do it. I discovered LiveATC.net many years ago and was instantly addicted. I like to listen to the feeds from LAX, ORD, ATL and CLT. These days I find myself listening to ground controllers a lot. There are many similarities between what a ground controller does, and what we do when we manage the deice pad – we clear pilots to push back, give taxi instructions and hand them off to other frequencies. img_7523

Another wonderful resource has been ATCCommunication.com and, more specifically, the Radar Contact podcast. I’ve been listening to the show for awhile now – it is very informative and I’ve learned a lot. When I realized that it was time for me to start talking on the radio, I was pretty darn nervous about it. What if I screw up? What if I say something wrong? Then I went back and listened to the episode “Making Mistakes on the Aircraft Radio.” Although the focus is on pilots, it was a good reminder for me as well. I don’t have to be perfect on the radio. I just need to be as clear as I can and not beat myself up if I make mistakes. img_7594

So Far, So Good

I haven’t done a whole lot of radio work yet, but what I’ve done so far has gone OK. The airplanes got into and out of the deice pad successfully and everyone seemed to understand me. When I get nervous I tend to talk quickly, so I try to force myself to speak slowly and carefully. I’ve learned that it’s OK to ask questions if I don’t understand or if I miss a piece of information I need – like what gate the plane is pushing back from. I promise I’m being good and sticking to standard phraseology. I won’t lie though, there are some things I wish I could say…

I CAN say: “Southwest 123, push back at your discretion, give us a call when you are ready to taxi.”

I CAN’T say: “Hey Southwest, just how fast do you taxi anyway?”

I CAN say: “American 456, taxi eastbound via the ramp.”

I CAN’T say: “Please don’t retire the maddog! Please! Please! Please!”

I CAN say: “Delta 789, contact Ground on 121.9 and let them know you’re on the north side of the pad, ready to depart.”

I CAN’T say: “Hey – can I borrow your stairs truck?”

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You never know what interesting things you might find sitting around the office

Texts from the Airport

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Have you ever had one of those needy friends who only contacts you when things are going wrong? They’ll be silent for months and then all of a sudden you’ll get a flurry of texts about this issue or that problem. I have a friend kind-of like that. It’s called the airport. The texts are actually part of an employee notification system designed to keep us up-to-date on matters that could impact us.  A friend who only texts when there are problems is somewhat annoying.  The airport’s texts, however, are both informative and interesting.

Weather Warnings

The first time the airport ever texted me it was to send me a tornado warning. This would have been useful had I not already taken refuge in one of the airport hotels. (I sat a bit too long in the parking lot watching airplanes dodge the storm clouds and nearly got blown off the road when I tried to leave.)

More recently I got this:

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Fortunately for passengers it came in the wee hours of the morning when there weren’t any flights scheduled anyway. Unfortunately for me, I was awake to receive this text because I was due in for deice pad training in just a couple of hours. Ultimately the training ended up being canceled.

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While I’m Away

Have you ever noticed that things tend to happen whenever you’re out of town? That happens to me a lot.  The airport is no exception.  While I was in Oshkosh last summer I got this text during one of the afternoon airshows:

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Well a blown tire is certainly inconvenient, especially considering the airport only had one runway at that time. However, since I was at Osh I had more important things to attend to. I hoped that would be the end of the texts, but in the middle of the night I got yet another message:

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A fire alarm in the ATC tower? That’s definitely a bummer, but its 01:40 and I’m nowhere near the tower. I’m going back to sleep!

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K9 on Patrol

Its no secret that I’m a big fan of the airport K9s. As a result, this text definitely caught my attention.

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I received several other texts after this one with updates on the situation. It took more than two hours to finally get the all-clear. Fortunately the cargo facility isn’t attached to the terminal so the passengers were unaffected and no flights were disrupted.

Oops!

One day I was busily working away at my desk when the fire alarm went off. There had been no announcement ahead of time to tell us this was a drill so we took it seriously and evacuated the building. We stood out on the ramp and watched as ARFF came zipping up in fire trucks and entered Concourse A in full gear. We all wondered what on earth was going on. Finally we got the all-clear to go back inside. Later the airport texted this explanation:

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DOH! I have to imagine the poor chef at Chili’s was just a wee bit embarrassed!

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Good To Know

As luck would have it I had not one but two pilot friends at the airport the day this text came through:

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Since both fly out of the concourse that is serviced by the South Matrix I was able to give them a heads up about the potential for delays with baggage. Fortunately the problem was quickly resolved and neither were affected.

OK, I admit it – I like getting texts from the airport. It gives me an interesting glimpse into some of the things going on behind the scenes. Plus it’s a good reminder about all the people (and K9s) who are working hard around the clock to monitor operations and make sure everything is going smoothly. But just once it would be nice to get a text message that’s a little more upbeat.  Something like: “Hey Jenn, how are you? Just wanted you to know we’re using runways 10L and 10R this morning. Have a nice day!” Is that really so much to ask?

Note: I finished the rough draft of this post on a Sunday with the intent to publish the next day.  I suppose it should come as no surprise that I woke in the wee hours of Monday morning to discover I had a text.  You’ll never guess who it was from!

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Year Two In Review

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The beginning of December marked two years of writing this blog as well as two years working for the airport. Wow! Seems like just yesterday I was wide-eyed and new, geeking out over all the activity on the ramp. Well… OK, I STILL geek out over the activity on the ramp. I just can’t help it! Here’s a look back at some of the things that happened (good and bad) in the past year.

img_5481Let’s get the bad stuff out of the way first. 2016 began with the passing of my father in early January. He had been ill for a couple of years so it wasn’t unexpected, but it definitely started the year on a down note. Then in June and again in December I had to deal with health issues. The first put me in the hospital for several days and kept me away from work for another week after that. The second didn’t keep me from working, but the three weeks it took me to recover were incredibly trying and discouraging. Yeah, in some ways this was a rough year. But thankfully there were many good things that happened too.

IMG_2335 (2)First and foremost, in April I got to fly an airplane! I still don’t quite know how that happened.  Me? Fly a plane?  I half expected the FAA to show up and put a stop to it. Thank goodness they didn’t because it was a truly amazing experience. For those of you wondering when I’ll have lesson #2, I don’t know. But I do know that I will definitely get back behind the controls at some point.

Another amazing thing that happened this year was getting to be a guest on THREE aviation podcasts:the Airplane Geeks, the Aviation Careers podcast and Plane Talking UK. Talk about completely unexpected! I never in a million years thought I would end up on a podcast, let alone three of them. It was a tremendous honor to be invited and so much fun!

IMG_4440In July I made the return trip to Oshkosh. Oh how I love that place! Being around so many airplanes is always awesome, but this year I got the chance to connect with several of my online aviation friends as well. I’m beginning to understand why people refer to Airventure as an aviation family reunion!  One of the wonderful people I had the pleasure to meet was Rob Mark, one of the hosts of the Airplane Geeks and publisher of the Jetwhine blog (among other things). Earlier this month he invited me to write a guest post about my efforts to get my daughter interested in aviation. Yet another tremendous honor! If you aren’t a regular reader of Jetwhine, I strongly recommend you check it out.  It’s always filled with great aviation content.

It was a big year for me at the airport too. If you told me when I started two years ago that I’d be learning deice pad operations I never would have believed you. (But I’d have secretly hoped you were right!) And getting to visit two ATC towers earlier this month was a dream come true. I also got to see Air Force One (twice), celebrate the re-opening of the north runway, visit the cargo airport (three times) and listen to John Glenn speak at a gathering in his honor.

img_6726I am so truly blessed to work at a place and in an industry I love so much, and to have connected with so many wonderful people. A huge thank you to everyone who helped make this such an amazing year.  A special shout-out to Aerosavvy, JR and Captain Al for their guest posts. They were fantastic!  And, of course a very big thank you to all of YOU for reading and commenting on this blog!

So what does 2017 have in store? Well if 2016 taught me anything it’s that you never know what might happen. However there are some awesome things in the works, including a return trip to Oshkosh in July and a visit to Wings Over Pittsburgh in May. And maybe, just maybe, airfield driving privileges! Stay tuned!

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