Airfield Envy

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Who can see a pic like this and not be envious? I know I can’t! Photo by @41satmanDan

I know it’s not good to be envious of others, but sometimes I can’t help it. It’s not that I don’t love where I work and what I do – because I truly do! It’s just that there are so many other amazing airports and interesting jobs out there… I can’t help wanting to be a part of it all.

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Not an RJ.  Not landing at the passenger airport.

The passenger airport where my office is located is officially categorized as “medium sized” in terms of the amount and type of commercial traffic that we have. That translates into lots and lots of ERJs, CRJs, B737s and A319/20s, along with some Mad Dogs. Other than Air Canada, we have no regular service from international carriers. It’s a little hard to look at the variety of planes flying into places like O’Hare or Atlanta or JFK and not be a bit jealous.

And before you all point it out, yes I KNOW we actually get an interesting variety of airplanes at the cargo airport. The problem is, my office isn’t down there so I rarely get to see them. Plus they have an annoying habit of sneaking in and out in the middle of the night. Supposedly that’s just what cargo planes do, but I’m pretty sure they do it on purpose to taunt me!

kbosThen there’s the runways. At the passenger airport we have a very respectable set of parallel runways. Same at the cargo airport. They suit our needs quite adequately. But… well… they’re not very imaginative. Other airports have really upped their runway game. Take O’Hare for example.  It has a variety of runway sizes and orientations. Or what about Boston Logan whose runways all seem to intersect with each other.  I can only imagine how that went down:

Airport Management: “We need to add another runway.”

Planner: “OK. How about… here.” *draws a random line across the diagram*

Airport Management: “But… that cuts across other runways!”

Planner: “No worries – ATC will take care of it.”

Airport Management: “Oh, right!”

It’s not just the other airports I’m a bit jealous of. It’s also the people who get to be out on the airfield every day. I’m sure right now my Ops and Airfield friends are rolling their eyes and thinking, “Right. YOU come out here and work when it’s 100 degrees. Or in the pouring rain. Or during a blizzard. See how jealous you are THEN!” OK, OK – I get it. Every job has aspects that are substantially less than enjoyable. No, I don’t think it would be fun to have to scoop bird pieces off the runway or be on call or work nights. But you have to admit, the perks are pretty damn awesome!

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That whole working during a blizzard thing actually looks really cool! I am so totally jealous! Photo by Francis Colacino

The ops and airfield teams get to see sunrises and sunsets from out on the airfield, which, as everyone knows, is the best place to see them. They get to work in all kinds of really cool equipment, like plows and brooms (and maybe even stairs trucks). They get up-close and personal with all types of airplanes. They get to drive all over the airport property including up and down the runways! (Don’t underestimate how awesome that is.)

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Love this tail! Jealous on so many levels here… Photo by Tom Rainey @traineyjr

Plus they have the satisfaction of knowing that all those happy reunions taking place in the terminal are happening because of their hard work. If the ops and airfield teams stop showing up, everything would shut down pretty fast. Whereas if the finance and accounting department was to suddenly get sucked into another dimension, it would probably be a week or two before anyone noticed.

Employee One: “Hey – didn’t we used to have an accounting department?”

Employee Two: “Oh yeah! I wonder what ever happened to those guys?”

Employee One: “Dunno. Good thing the payroll department is still here.”

Lest you think I’m being a total whiner, I’m not. I may be envious, but I haven’t forgotten how lucky I am to be able to work where I do. I have had some amazing experiences that I couldn’t have had anywhere else. Besides, it doesn’t matter that I’ve seen thousands of RJ departures – every time one takes off I still stop to watch. Because flying is magic and aviation is fascinating and I’m so glad to be a part of it.

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Brooms in action with a gorgeous sky. Wow! Photo by Jeremy R (Special thanks to Jason C)

The Teams Behind the Scenes

IMG_2671For people living in the United States, late November kicks off one of the busiest travel seasons of the year. Over 28 million people are expected to take to the skies over the Thanksgiving holiday alone.  Travelers are counting on the airlines to get them safely to their destinations. What they may not know, however, is that there are a whole host of airport personnel working behind the scenes to keep things running smoothly.

Custodians

Yes, the custodial teams are responsible for keeping the airport clean, but they actually do so much more. Custodians spend a lot of time out and about in the terminal and often find themselves on the front lines of customer care. We’ve had custodians buy food for stranded passengers, search for (and find) lost jewelry, and one quick-thinking custodian even provided a pair of uniform pants to an unfortunate traveler who spilled a drink all over himself.  Our custodians have also been trained to watch for suspected victims of human trafficking and to report suspicious activity to the airport police.  Never underestimate the impact that a solid, compassionate custodial team can make.

IMG_2709Building Maintenance

Like any other building, airport terminals require plenty of upkeep. When a pipe bursts in the bathroom, or when there’s a power outage, or when the baggage system stops working, who are you going to call? Yep – building maintenance. If they can’t fix it, they’ll bring in someone who can. Next time you find yourself walking through an airport terminal in the middle of the night, remember that folks from the Building Maintenace department are there too, keeping an eye on things.

Operations

The Operations Department is charged with making sure airport operations go smoothly at all hours. This includes things like issuing NOTAMs, chasing off flocks of birds and coordinating snow operations. A few years ago an airline that is not based at my airport had to divert in the middle of the night due to mechanical issues. Since the airline had no staff on site it was the Ops team that arranged a gate, greeted passengers and ordered pizza for them while a maintenance crew was being summoned.

IMG_2504Airfield Maintenance

The airfield teams are charged with making sure the runways and taxiways remain clean and clear. Too wet? They’ll suck up the excess water. Too snowy? They’ll get the plows going. Too much rubber build-up? Summon the brooms! If a big winter storm is forecast the teams will sometimes stay at one of the airport hotels so that they won’t get stranded at home.

Communications Center

The Communication Center personnel act as the eyes and ears of the airport. They monitor the fire and security systems, dispatch police and ARFF as needed and just generally watch over things. Ever gone out to your car in an airport parking lot only to find it won’t start? I have. Calling AAA is useless since they don’t have access to gated parking areas, so guess who I called for help? Yep – the Communications Center. They dispatched a service truck to help get me on my way.

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Airlines and ATC

Of course I’d be remiss if I didn’t give a big shout-out to the airlines and ATC as well. Pilots, flight attendants, gate agents, rampers, ticket agents, station masters, mechanics, dispatchers and air traffic controllers will all be giving up time with their families to make sure passengers get home to theirs. So if you’ll be traveling by air this holiday season, give your flight crews a smile and spare a thought for all the teams working behind the scenes to get you safely on your way.

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